Return of product

To execute the right to cancel, Consumer shall, without undue delay and no later than within 7 (seven) days after sending Notification of Cancellation, return the product to Vendor by sending or bringing it to Vendor's registered address. All expenses incurred in relation to returning of the product to Vendor shall be covered by Consumer.

If case Consumer exercises the right of cancellation, Vendor shall repay to Consumer the payment received, within 5 (five) days after the date of return of the product to Vendor's registered address.

Consumer Rights Protection Law of the Republic of Latvia in section 12, subsection 11 states that „Consumer  shall be liable for any diminished value of the products resulting from the handling of the products other than what is necessary to establish the nature, characteristics and functioning of the products”.

Vendor reserves the right to refuse Consumer to execute the right of cancellation or to withhold a countervailing charge in the event that the product has been damaged, or used for other purposes than it had been meant for because of its features and performance, or in case the product had been treated with negligence. The amount of the refund fee is determined by Vendor by sending to Consumer (from whom Vendor has received Notification of Cancellation) an e-mail with information on withholding a fee and quantification of compensation fees. The compensation fee is deducted from the payment for the product.


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